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HOMECOMPARE PLANSSUPPORTPOLICIESCONTACT US

 

  POLICIES

1. Contractual item

1st AlbHosting (Provider) makes available the customers during the contract running time on their InterNet servers storage capacities in the order of magnitude of the offer ordered in each case. The Provider holds the data and contents ready in the kind, stored by the customer on the account, durably to the call for third InterNet users, so that these have entrance to the data and contents of an individually selected place over the connection between the InterNet server and the net of the InterNet as part of the public or at an individually selected time. The Provider does not owe however the successful call by InterNet users in individual cases. The Provider is however responsible for the fact that a net including the interface, operated by it, to nets third are durable in such a condition that third InterNet users have entrance to the made available data and contents. 2. The customer is obligated to the payment of the agreed upon Entgelder.

2. Area of application

1. With the Provider concerning locked contractual relations the product Domain is subject to the conditions defined with the order. All achievements for Domains exclusively take place on basis of these general trading conditions. 2. The Provider recognizes the trading conditions of customers not on, it is, it takes place an express written explanation of the Anerkenntnisses. 3. The Provider is entitled to change contents of the contract as well as the general trading conditions with agreement of the customer. The agreement for contract modification is considered as given, if the customer does not contradict the change within two weeks after publication of the change. 4. On future business of the parties the AGB in at the time of the conclusion of a deal the valid version application finds. 5. As far as the customer orders or along-orders products of third offerers over the Provider, this and are subject their conditions and general trading conditions justify contractual relations with the respective third offerer. Warranty claims are to be made valid against these offerers. The Provider commits itself to communicate the exact contact contacts to the customer on demand.

3. Order

1. For the order has to indicate the customer in principle all it to contact contacts concerned correctly. This applies in particular to manufacturing ones, which according to the principles § 6 Teledienstesgesetz are obligated the designation of their enterprise to indicate. Costs, which the Provider develops due to the indication of wrong names and designations, go debited to the customer. 2. The Provider is entitled to accept the request of the customer for conclusion of the contract within one period of 21 working-days. 3. The contract comes off with the first fulfilment action, usually the transmittal of the entrance data.

4. Achievements of the Provider

1. The Provider furnishes or by third achievements in accordance with condition of the performance published in the InterNet at the time of the order. The Provider furnishes special services after arrangement. These are computed after expenditure of time with firm hourly rates. Additionally the Provider charges for own expenditures. 2. Usually the Provider holds the data and contents ready in the kind, stored by the customers on the account, durably for third InterNet users that these have entrance to the data and contents of an individually selected place and an individually selected time as part of the public. The Provider does not owe however the successful call by InterNet users in individual cases. It is responsible for the fact that of their claimant net including the interface to nets third in such a condition it are that third InterNet users have entrance to the data and contents made available by the customers. 3. The Provider ensures an accessibility of the account of at least 99 % in the annual average. Times, in those the account due to technical or other problems, are of it excluded those outside of the sphere of influence of the Providers are appropriate (higher force, being to blame for third etc..) over the InterNet to reach is not. 4. The Provider is entitled to limit the entrance to the achievements if maintenance work requires this. In the offers of the Provider a fixed volume at data transfer is contained, which depends on the offer at present the order. Beyond this transfer volume going Traffic charges for the Provider separately. The customer is entitled to give to the Provider by written letter a monthly maximum limit at data transfer which can be completed over the account. If this maximum limit is reached, further data transfer is no longer possible in the appropriate accounting period. 5. The transfer volume contains all different kinds of data transfer. The Web traffic is accounted for in MT. For the computation of the data transfer volume 1 GB 1,000 MT corresponds, to 1 MT 1,000 KB and 1 KB 1,000 byte. 6. The customer selects one at this time of the valid tariffs with the order of the offer. The customer can change from a lower to a higher tariff. A change from a higher to a lower tariff is not possible. If no deviating regulation is met, a transfer volume of two gigabyte per month is contained in the tariff. 7. The customer does not have a requirement on its own IP address. It has likewise no requirement on a physical server or one it dedicates assigned range. Fluctuations in that the customer provided range are possible.

5. Obligations of the customer

1. It insures the customer that those are the Provider communicated data correct and complete. 2. The customer is obligated to indicate to the Provider immediately if his E-Mail address indicated for the calculation receipt changes or it wishes accounting in the future to another E-Mail address. The customer is likewise obligates to the Provider to indicate, if his calculation and/or living address changes. 3. The customer is obligated to query those been received in E-Mail p.o. boxes messages at the latest after four weeks. The Provider reserves itself the right, for more than 150 days in the p.o. box messages present to delete as well as with reaching the capacity border of the p.o. boxes detailed messages back to send. 4. The Provider puts to the customer an interface at the disposal, with which this over the InterNet can administer his account. This entrance is protected by a password. The customer is obligated to keep this password secret. It commits itself to inform further, the Provider immediately, if it attains from the fact knowledge that the password admits unauthorized third is. As far as third use the achievements of the Provider due to being to blame for the customer, the customer of the Providers clings for this. 5. The customer is obligated to secure its data and contents after each change. Beyond that a safety device of all data must take place on from the Provider provided account in the distance from seven days. The backup copies may not be stored on the server of the Provider. Conveys the customer data to the Provider is obligated it to likewise reproach from these copies. If the Provider makes work on the individual account or the server, the customer before beginning of the work has to accomplish a data protection. The customer is obligated also before the new installation from programs to the safety device of its data. 6. The customer commits itself to operate on the account no programs which affect the efficiency of the server as well as the function of the other accounts present at the server. If the Provider tightens an obligation injury, or it such is to that extent announced, she is justified to close the account immediately. 7. The customer commits itself if necessary to make in the programs provided by the Provider no changes which go beyond the attitudes offered by the program. The customer expressly it is pointed out that already slight changes in the software can affect the function of the entire system. If the customer makes such changes nevertheless, the Provider of the adhesion becomes free. The customer is obligated to examine each program before start-up for his fitness to the use intended by the customer. This applies in particular with a commercial use of the account. 8. It is forbidden to the customer dispatching or dispatch letting Spam enamels. If the Provider determines an offence, or it such is to that extent announced, she is justified to close the account immediately. 9. If the customer hurts his contract obligations designated above with the consequence that the Provider closes the account, the customer remains nevertheless obligated to the achievement. 10. The customer is responsible for the made available data and contents. It releases the Provider in the interior relationship of requirements third, which are made valid due to these data and contents.

6. Repay

1. The Provider places its achievements monthly in advance in calculation. The payment repays effected via transfer. The rendering of invoice takes place in time before the transfer. 2. The customer avowedly its agreement, with it that the rendering of invoice takes place exclusively by E-Mail. The dispatch of the calculation happens to the E-Mail address indicated for the order. Does the customer wish an invoicing on the post office way, does compute the Provider for this 2,50? per calculation, and/or the amount proven in the current in each case price list. 3. Unique one repays, in particular the set UP fee as well as the fees for Webtraffic and purchase prices for additional products, after developing the demand or before supply by calculation is communicated directly. 4. The customer is also for repays, who third caused unauthorized over its account, responsible. The burden of proof is incumbent on it for the fact that it does not have to represent a developing of the costs. 5. The customer is obligates his calculations in time to transferring. For reminders the Provider computes a fee at a value of? 10, -. 6. the Provider keeps itself changes repays forwards. These are in time published and communicated the customers. Increases repay justify a right for the extraordinary notice of the contract with one period of two weeks starting from publication of the change. When ordering well-known changes repay as well as running out action prices justify the right for extraordinary notice not.

7. License conditions

1. The customer receives a not exclusive right from the Provider for the currency of the contract for the use of the programs provided by the Provider. The term program covers the original program, all duplications as well as parts of the program, even if these are connected with other programs. 2. The customer commits itself to guarantee that the license agreements are kept. The customer may use programs only on a computer, it is, it exists deviating written agreements. 3. The royalties can after the number of users, who resources or a combination of both are computed. As far as that is steered access to a program by a license management program, copies may be provided and stored on all machines, be stood under control of this program. The use may not exceed the total number of the permissible users or resources. 4. The customer may provide backup copies of the programs. The customer may not change or remove copyright notices. The customer is not entitled to work on the program in other way than using intended to copy to transfer, into another style to convert or another way translate, if such is not express or legally permitted. To the assignment of sublicenses it is not entitled. 5. All rights to use end with the notice of the contract. The customer is obligated to return after contract end all data media with programs, possible copies as well as all written documentations immediately. The customer is obligated to delete all stored programs from its computer system to. Contractual Nebenpflichten exists beyond a notice of the contract away. For each case of the offence against the license conditions a contractual penalty is at a value of 6.000,00€ abbedungen.

8. Duration of the contractual relation notice

1. The contract begins with supply of the account. The customer is informed concerning this by a E-Mail, which contains its entrance data. The contract is closed on indefinite time. 2. The contract can be quit from both sides with one period of six months. The notice must take place on the part of the customer via written letter. The entrance proof is incumbent on the customer. It does not require an indication of reasons for the notice. The right for cancellation without notice for important reason remains unaffected by it. As important reason for the notice of the contract by the Provider is considered in particular: offence customers against legal prohibitions, in particular injury copyright, competition-legal, named-legal or data security-legal regulations, which publication of extremistic, racistic contents on the account of the customer as well as linking of the account on such contents of, a payment in arrear according to the height of a monthly rent, if this is not after a charge back within five working-days, in detail with the Provider, balanced, the preceding point a comparable concerning arrears the Setupfee, if the customer on the account of programs operates, which affect the function of the server or the accounts of the others on the server hosted customer, the continuation from contract offences to warning by the Provider, making available Downloads in disproportionate Range, the opening of the insolvency procedure or the refusal of the opening of an insolvency procedure for lack of mass over the fortune of the customer, if fundamental changes of the technical standards make it unreasonable the Provider to furnish it achievements totally or partly. 3. The Provider is entitled, the account after a charge back as well as after obligation injuries by the customer, whom the Provider entitles to a notice of the contractual relation, without closing advance notice immediately. For the unblocking it computes a fee of 39,00? and/or in the height, which results from the current in each case price list. The fee must be received before the unblocking with the Provider. 4. As far as a cancellation without notice was not to blame for by the Provider, no requirement on refunding of paid payment exists. This applies both concerning the main achievements and because of separable individual performances or ordered additional achievements. 5. After a notice becomes in advance paid payment for of the Provider offered or obtained achievements or services, whose payment intervals did not run off with the notice yet from the Provider not refunded.

9. Rights third, forbade contents

1. The customer assures that the data and contents deposited by him do not offend against legal prohibitions, in particular against copyright, competition-legal, named-legal or data security-legal regulations. 2. It is forbidden to the customer to publish on its account extremistic, racistic, erotic or pornographic contents as well as other contents, which offend against the good customs. It is beyond that forbidden to the customer to manufacture or keep linking, which refer upright to such contents. Forbidden are also banners with contents specified above. 3. It is forbidden to the customer to dispatch over its account mass enamel or to permit a dispatching of such enamels. 4. The Provider is entitled to close the account without advance notice if it determines or receives by third the report that the customer offends against the prohibitions of the paragraphs 1 to 3. The Provider is beyond that justified under the circumstances designated above to quit the contract without notice. 5. The customer is obligated to mark the deposited data so that the author or for contents responsible person and its address are clearly ascertainable. 6. Commercial customers commit themselves, in the case of a Counteract against the paragraphs 1 to 3 through renouncement of the objection of the continuation connection, for each case of the offence to the payment of a contractual penalty at a value of 7000,00€ to the Provider.

10. Internet domains

1. As far as the subject of the achievements of the Providers is also providing and/or care of Internet domains, it becomes active opposite DENIC or internal IC or another organization the domain award only than mediator. By contracts with such organizations excluding the customer one entitles and one obligates. The Provider cares for the registered Domains on basis of the valid in each case guidelines of the DENIC during the duration of the contractual relation. The parties are ready to adapt the contractual relation accordingly if these guidelines change. For other Domain type (com, fr, net, etc..) find the assignment guidelines responsible in each case registration place application. 2. The Provider announces the Domains in the name and order of the customer. The customer is registered as an authorized user of the Domain. The Provider is registered as "tech C". The storage of the owner-referred data takes place after the guidelines of the DENIC. The registration of Domains, which against in § 9 Abs, is forbidden. 1 and 2 prohibitions mentioned offends. 3. The Provider does not have influence on the domain award. She takes over therefore no guarantee for the fact that the Domains requested for the customer is freely of rights third or singular or in the long term existence has. This applies also to Sub domains. The customer assures that the Domain requested by him does not hurt rights third. 4. By the Provider on behalf of the customer if registered Domains is deleted or quit due to the decision in a law case, no requirement insists against the Provider on requesting a replacement domain. 5. If the customer should be requested by third side to give a Internet domain up because it hurts allegedly strange right, it will inform of it immediately the Provider. 6. The Provider is entitled to do in the name of the customer without the Internet domain if the customer not immediately security for any process and lawyer costs in sufficient height (at least 8,500.00?) places. The customer places the Provider of claims third, which are based on the inadmissible use of a Domain, freely. 7. One refers the Provider to an alleged injury of rights third, it is entitled to place (dispute procedures) and it immediately close the Domain into the care of the respective Registrars. 8. Is if existing Domains, which is cared for by another offerer, in the future by the Provider to be cared for, this will try to accomplish the change of registration. The customer it is well-known that for a successful Change of registration the co-operation of the past offerer is necessary. If this co-operation is missing, the Provider cannot carry guarantee out for a successful assumption. 9. The Provider is entitled to release the Domain of the customer after completion of the contractual relation. With the release all rights from the registration expire. 10. If the customer would like to use the registered Domain after contract end over another offerer further, it has to indicate this the Provider in time before contract end. The Provider will give the release free of charge, if payment arrears of the customer do not exist.

11. Data security

1. The customer agrees with the fact that personal data, which concern its use behavior, which are stored duration of the connections, entrance passwords, UP and Downloads of the Provider during the duration of the contractual relation, as far as this is necessary for accounting purposes for the fulfilment of the contract purpose, in particular. The customer explains his agreement with storage. The Provider can use the raised data also for the consultation of their customers, for advertisement and for market study for own purposes and for the organization meeting demand of its telecommunication service achievements. The customer can contradict such a use of his data. 2. The Provider is obligated, the customer on demands at any time on the stored volume of data, as far as it concerns it, to give completely and free of charge information. The Provider will pass these data on just as few on as their contents without agreement of the customer third. Cases are of it excluded, in to reveal which the Provider is legally obligated, in particular national places as well as other information-entitled, these data. 3. The Provider points out the customers expressly that the data security for data communication in open nets cannot being ensured like to the InterNet after the present conditions of the technology comprehensively. The customer it is well-known that the Provider can at any time see the data and contents from technical view, stored on the account. This is also if necessary possible third. Of the security of his data and contents the customer therefore takes care.

12. Limitation of liability

1. The Provider is responsible for damage only, if they or their executing aides hurt roughly negligently or deliberately a substantial contract obligation. If the culpable injury does not take place roughly negligently or deliberately, the adhesion is limited to the damage, which was reasonably foreseeable at the time of conclusion of the contract. The adhesion because of easily negligent injury of life, body, health as well as due to laws remains unaffected. 2. The adhesion is after the height limited to the respective monthly payment, at the most however on the average contract value of two years. The joint and several liability for each customer is on 1.000,00 € limited. 3. The Provider is not responsible for the correct function of the Internets, as far as she lies outside of her area of responsibility, if not an adhesion after Abs. 1 and 2 is given. 4. The adhesion regulation 7 Abs. remains unaffected for 2 TKV (Telecommunications customer protection VO).

13. Applicable right, area of jurisdiction

1. On with the Provider closed contracts German right application finds. 2. If the customer is a buyer, the courts responsible for the seat of the Provider are exclusively responsible. The Provider is beyond that justified to sue the customer at its living or business seat.

14. Other

1. The Provider is entitled to assign third and executing aides the contribution of their contractual obligations. It is beyond that justified to use for the contribution of the achievements newer and/or other systems and procedures than they were first contractual item, as far as from this no disadvantages develop for the customer. 2. A sales of individual divisions or a partner change does not justify a special right to give notice. 3. The right is entitled to the customer to quit with a contract assumption the contract. 4. The customer is only for set-off also recognized or validly determined demands against the Provider entitled.

15. Final clauses

1. Changes and additions of the present Treaty apply then only if they were agreed upon written. This applies also to a change of this writing clause. 2. All explanations of the Provider can be addressed on electronic way to the customers. 3. If a determination of the present Treaty should be ineffective or will or if the contract should contain a fill out-needy gap, then this does not affect the effectiveness of the remaining regulations. To the place the ineffective regulation or the gap steps the economic purpose of the agreement close a coming regulation, which would have been agreed upon by the parties, if they had known the inefficacy of the regulation.

16. Right of revocation

1. As far as the customer is consumer, the closed contract can within two weeks starting from entrance of a notification of acceptance or after supply of the achievement by appropriate report to the BSB service GmbH, represent by the managing director olive drift houses, Leyboldstr. 10, 50354 Huerth, to be recalled. The revocation does not have to contain reason and is in text form to be explained. For period keeping the punctual sending off is sufficient. 2. The right of revocation expires, if the Provider began with the execution of the service with express agreement of the consumer before end of the period of revocation or the consumer arranged these.

AGBs of the company Albhosting. Prishtine, Adress: Dardania Su3/2 Internet Caffe Lis@Net.
                                                                          Telephone: +377/44/136-651
                                                                                             +381/38/558-853

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